Privacy Policy
Effective Date: [2026]
At Villanueva Empathetic Listeners Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website and services.
Information We Collect
We may collect the following information when you use our website:
- Name
- Email address
- Phone number
- Booking information
- Messages submitted through contact forms
- Payment information (processed securely through third-party payment providers)
We do not store your payment card information.
How We Use Your Information
We use your information to:
- Schedule appointments
- Respond to inquiries
- Communicate about your sessions
- Process payments
- Improve our services
- Meet legal obligations when required
Confidentiality
We respect your privacy and treat your personal information with care.
While our services are confidential, confidentiality may have limitations if disclosure is required by law or if there is an immediate risk of serious harm to yourself or others.
Cookies
Our website may use cookies to improve your browsing experience and understand website usage.
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party providers such as:
- Amelia Booking
- PayPal
- Google Analytics
These providers have their own privacy policies governing how they handle your information.
Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Delete your personal information (where legally permitted)
To make a request, please contact us using the information on our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.